"Being active duty military, I came here while on leave on the recommendation that the food and environment were great. This, however, was not my experience at all. First we were greeted by staff who weren’t wearing masks or taking proper care against Covid-19. Second, we were charged a $10 cover/person, even though this was not posted anywhere on the building that after 9pm it goes from being a sports bar to a night club. After paying, they said they don’t serve food at a Sports Bar and Grill, so we tried to get a refund for the cover and leave. They said they don’t do this, so I asked to speak to a manager. After basically every single bartender, waiter, and security personnel had said they were a manager and won’t do anything, even though we hadn’t ordered food, drinks etc, and were in there trying to get a refund, nothing happened. The whole time we were berated and told essentially we should’ve known better. Never in my life have I been so disrespected as a customer in a service-based establishment and I will never be returning. For a business that seems to never really have customers, I would think they would care more about their interactions between customers and staff. This place relied too much on being a scam, and if I could leave a 0 star review I would."
