"This time, however, I received an unexpected call from the driver who said she felt unsafe delivering to our truck. Instead, she said she would leave our order at the gas station for us to pick up, which is about 200 yards away. I told her not to leave our $60 worth of food, but she said she needed to consult her manager and hung up on me.
When my husband went to the building to retrieve our order, he was met with a young woman who had a poor attitude—very sarcastic and dismissive. I then called the restaurant to express my frustration. The owner returned my call and explained that she allows the drivers to decide whether or not they want to deliver to my truck.
In summary, while the food is great, truck drivers should not expect reliable delivery service."