Grasshopper Mocha
Dutch Bros Coffee

Dutch Bros Coffee

722 N McQueen Rd, 85233, Gilbert, US, United States

Coffee • Casual • Iced Tea • Hot Chocolate


"So rude . . My husband attends this Dutch on a daily , to the point he talks football with the workers and they remember him every time . We went to this location this morning August 17 2017 and ordered 4 drinks , and 1 birthday drink for our daughters 7 birthday , as this is a ritual for our kids that they look forward too. The lady taking orders outside said “they couldn’t give her the bday drink unless we could provide id , we showed her birth certificate showing her bday is 8/18, but I work and the children go to their other parents house tomorrow so we wanted to celebrate today . She repeated herself she couldn’t do the drink and said we could finish our order at the window . As we pull up to the window , the “team lead” moved the guy at the counter and told my husband and I the same thing , even after explaining the situation , and told us I even confirmed with my manager . We asked to see the manager and he stated “why ? For what im the team lead “ to which my husband said well I come here every day you guys see me. He said “oh yeah I know I remember you but like I said it has to be the day of.” Never once has any Dutch asked for id on our child but that’s okay we did it , the problem is they were completely not understanding and rude . So we went to another dutch bro to get the rest of our coffee and asked them how that situation is handled and the birthday drinks with id and they agreed that if within 1 day they will give it and they don’t even ask for id. Completely unbelievably how rude this “team lead “ was ! And the manager ardy or rd was standing behind the window where we couldn’t see her hiding"