"I’m a Gold Ipic member. I became a member at the Boca location back when they first opened. Just giving a little background since I am a loyal Ipic member of many years. Now, I will rate my most recent experience at the NMB location’s restaurant...This restaurant advertises that they are participating in miami spice, on their website and on their mobile app. They provide the date range they offer the special menu on both locations; however, there is no mention of special days of the week it is applicable. Since I had movie tickets to see; It, chapter two, on a Saturday night, I figured my group and I would take advantage of the menu since neither their website nor the mobile app state there are exclusions. I event checked the menu to see if they had the days of the week the menu was good for, but nothing. So we get to the restaurant and ask for the special menu, we were advised it is only mon-Friday. I proceeded to tell the manager that I checked their website, mobile app and menu and there was no mention of excluded dates. He said it’s not stated anywhere else other than the miami spice site refused to honor the menu even though I proved to him that we were unaware and argued the fact that it isn’t located anywhere on their sites. My small group of three were extremely disappointed and this is most certainly a bad look for Ipic, especially for a loyal member..."
