Grilled Chicken Ranch Wrap
Taco Mac

Taco Mac

5886 Wendy Bagwell Pkwy Suite 101, Hiram, GA 30141, USA, United States

Full • Tacos • Mexican • Chicken


"I have never seen so much disorganization in a food establishment in my life. I know the food industry is hard, especially now since Covid but this one takes the cake. I ordered my food online as a to go order and showed up about 20 min after the orderwas placed. The guy informed me that they were still working on my black beans and rice (ordered with tacos, so tacos are doneat this point). I go back to the car and watch an entire 40 minute episode of a show on Netflix and come back in to check on it,we are somehow still waiting for black beans and rice. I go back to the car for another 15. I come back in to check and see thatwe are still waiting for black beans and rice, so I stand there to wait to let them know I?m still here. It?s been an hour andmy tacos are just sitting getting cold. The man gives me my food. Well I live 7 min from this establishment. I get home and myblack beans are INEDIBLE!!!! Burnt to a crisp! Clearly they?d been sitting in this cooker for a LONG time and it was probably atthe bottom of it. I?m waiting this long for food that ain?t even fresh. Let?s talk about the rice- I?ve had Taco Mac?s cilantrolime rice at other locations and it?s always good. This rice- also the bottom of the cooker. Hard pieces, over cooked, clumpedtogether? I?m like wow, the tacos have to be better than this even though they?d been sitting. I?m wrong, the onions are Thrownall over the place. Only two of the three tacos have cheese on it. I noticed as I was standing waiting for the food that most ofthe people working in the kitchen look clueless, can?t find things, one girl is moving so slow as if she?s got nothing better todo. People look like they?re bumping into each other. I mean it?s like movie level disorganization. This was my 3rd attempt atgiving this location a shot but 3 strikes. Very disappointed. I wouldn?t feed this food to an animal."

True Food Kitchen

True Food Kitchen

4238 Wilson BlvdSuite 1110, Arlington, United States Of America, 22203

Full • Wine • Healthy • American


"This is my first time at this location. I chose it for the proximity to DC; easier than driving all the way to Bethesda, where I usually go. I am utterly disappointed with my experience at this location. We were seated around 8:45-9pm on Saturday where last seating was at 9:30pm. The staff was not as attentive, as it was almost the end of the shift. We were hosting a guest from WA state that we didn 't see since 2005 and wanted to take to a special, quality of food, organic restaurant that we love. The food and drinks were good, with exception of my Teriyaki Bowl was added steak was not of great quality; hard to chew. The service was not good, as we were rushed to finish and never asked for dessert and coffee menu. The music stopped playing while we were eating, bright lights were put on while we were eating, and no one came by to ask us how our food was. Staff was cleaning up for the day, all while our dinner was still going on. There was another table there too. Then, server brought our check while we were still eating without us asking for it. It was loud and clear that we were no longer wanted. I just couldn 't believe what I was experiencing, but didn 't want to say much as our time with our guest was so precious and lasted only for the duration of that dinner. However, this service behavior is what not to do at the restaurant. I know as I held service jobs, including managing of a restaurant. If you operate in such a way, why don 't you stop serving by 8:30pm, then. Also, no one greeted us while we exited even though bartender and some other staff were hanging at the bar. This is a rookie mistake for bad customer service and not expected of True Food standards. Needless to say, I will NEVER to back to this location. It was stupid of me to think that standards are the same for the chain restaurant of this caliber. I have to stick with my Bethesda location going forward, as I love this brand and love their food, but definitely have to steer clear from VA."