Grilled Steak Family Meal
Qdoba Mexican Eats

Qdoba Mexican Eats

1890 Meadow Lane, 53072, Pewaukee, United States

Meat • Lunch • Salad • Mexican


"I have been to this location many times. I will be 100% honest I personally do not enjoy food from Qdoba period. I prefer other restaurants in this category over Qdoba and would choose them. I go to eat at Qdoba with my mom because she enjoys it. With that said, every time we go to this location the service and food have much to be desired. Tonight was no different in those areas; however, in the food safety area, there were a couple MAJOR issues. I'm not just complaining either, I have a professional academic background in culinary, have taught culinary and worked in foodservice in many roles over the past 20 years. I also have earned my ServSafe certification from the Wisconsin Restaurant Association, which I assume, this location should have employees that are certified as well. From my side of the counter, there were quite a number of issues but the following are two major ones that I just cannot overlook. The employee making my food was not wearing a head covering (doesn't matter that he is bald) OR a beard net. His beard was grown out about 5in past his chin. Not wearing a beard net is completely unacceptable! Also, two other employees were not wearing head coverings while making food on the line. This included the manager on duty. Restaurants that do not comply with basic food safety practices are not places I would recommend eating at. If these practices are not being followed who knows what other safety practices may not be followed. This is how people get very sick and foodborne illness is nothing to mess around with."

Qdoba Mexican Eats

Qdoba Mexican Eats

9702 E Washington St, Indianapolis, Indiana, USA, 46219, 46229, United States

Casual • Mexican • Chips And Queso • Delivery Services


"Ordered online with a 45 minute to 1 hour wait. Arrived at store and as always food was over an hour late. After asking after our order and to speak to manager several times for the next hour having several other customers come on order and leave they finally made our order. Apparently the Manger was to busy sitting in the office and when she finally came to the front only wanted to scold and berate the staff only to be followed by wanted to try to scold and argue with my wife. As this type of service is typical and has happened repeatedly including a number of times that order was placed and paid for but upon arrival and waiting over an hour was only excuses that the system was accepting orders that the weren 't making. Perhaps this location is long overdue for a complete change in management from the demeaning manager lady refused to give name to the regional management or franchise owner and the Qdoba leadership team that selected this franchisee to entrust the employees, customers, Qdoba brand and reputation. My next contact will be with shareholder services with Apollo Global Management for from this experience i can now see why y/y is DOWN -62.7% on revenue and DOWN -443.54% on net profit. Perhaps my continuing to choose Qdoba as part of my portfolio is as ill advised as placing an order and expecting ANY level of customer service."