"My mother ordered a Cappuccino, and the liquid in it was literally boiling temp, and she burned her lip on the 1st drink. 10 minutes later, and there is still steam coming from the cup. We told the lady at all the front desk about it, and received no apology, but she did offer some ice to cool it down, which my mother explained would ruin the taste of it. It has now been around 20 minutes, and can still see steam coming from the Cappuccino, which looks horrible. Employees did not know how to s … – show"
