"Ordered a southwest chicken burrito for lunch. Paid $17. It was one of the worst burritos I have ever had. The tortilla was hard, and the burrito was 90% cheese. I?ve attached a picture. For $17 I got about 6 bites. Monday August 1, 2022: UpdateAFTER restaurant response: I do appreciate the response. However, I do question the truthfulness of the response posted. I hopethat in addition to the unintentional poor quality of the food, it was also unintentional you may have also mixed up thecustomer tickets in your timeline. Please note: Contrary to what the owner stated, I did not pre order ?around 8:45 9am to bepicked up around 11:30am?. While it is true I picked up the order at 12:56pm, my wife called and placed the order at 12:26pm.This was our first and only contact with the restaurant to order. I?ve attached the call log to show. Therefore, it is A)IMPOSSIBLE that the order was prepped at 11:25am, an hour before my wife even ordered; and B) from the time of placing the orderto final pick up, it was a total of 30 minutes, and assuming 20 minutes of prep time, That leaves my food sitting for about 10minutes, NOT 91 MINUTES. Additionally, the point of google reviews is to leave an honest review as to the quality of theproduct and service. I did that. Again I hope your extremely inaccurate timeline was merely an honest mistake, rather than tointentionally deceive your customers to look good. Thank you."
