Cafe • Sushi • Asian • Chinese
"The service was absolutely terrible it was No room for accommodations. Waiter Taylor had a rude tone and attitude towards our party. The food was really good but poor quality drinks and wouldn’t allow any changes. Her attitude and rudeness ruined my birthday night. And as I WAS LEAVING THE MANAGER PULLED ME TO CHECK ME ABOUT THIS REVIEW I WROTE WHILE IN THE RESTAURANT. Exact words were “i was listening in the other room and Taylor was not rude. Just because you don’t hear what you want does not mean she was rude”. I replied and stated this was MY EXPERIENCE and I am very valid in my experience. I was very shocked this was happening and he was willing to argue back and forth with me on my experience. It was Very unprofessional and uncalled for instead of apologizing he insisted on checking me on my post. Our party still treated Taylor with respect and thanked her countless times while she served us. They were not accommodating, I had booked a reservation for 6 people and forgot to include myself (dumb on my part) and Taylor was not willing to accommodate at first asked manager for permission and he allowed it. Then I ordered a coconut drink that was very heavy on the coconut and I asked to get it replace with something else and was told no due to the drink description stating it had Coconut. Which is understandable but people don’t always like their food and drinks and many restaurants are very accommodating and make sure you leave satisfied."
Asian • Sushi • Casual • Fast Food
"Rating: 4 out of 5 stars. The food and atmosphere at Koo are excellent, and the owners are very nice. However, I have lowered my rating to 4 stars because I am unsure if they have changed their sushi cake."
Bistro
Asian • Sushi • Chinese • Japanese
"I placed a takeout order from Koo yesterday and requested extra sauce for my fried rice. They accommodated my request without any issues, and I received my Hibachi chicken as well."
Asian • Japanese • Delivery Services
