"rudest costumer service ever. We frequently pick up a few bagel sandwiches and hash browns every weekend to keep Local business thriving. I was berated by a woman on the phone saying she “knows who we are, and we never tip on our pickup order” also, that there would be a extra charge for picking up the food. Was then quoted an astronomical wait time on the food. I typically tip whatever change we get on pickup orders but on a quick breakfast pick up, I didn’t realize it was a requirement. Thought they would be happy to get the business. I work in town and have heard horror stories about how they treat costumers. If I was misunderstanding and should have been tipping to pick up the food, and they just politely let me know; I would be more than happy to do so! Sad to say but They lost a big big group of costumers. I think they have been charging us extra for a while. 75 dollars for five sandwiches and three orders of hash browns. I am at a loss!! Will be sharing this information with my clients totally shocked."
