"It was Mother's Day, and I understand it was busy. However, our order was missing several items, roughly worth $25-30, because they had sold out, but we didn't receive any credit for that. We called and gave them our ticket number, and the person assured us they would call back. We never heard anything. Then we decided to go in person, but they couldn't find our order. Once again, we were promised a callback, and I'm still waiting."
