"This place is HORRENDOUS. Please avoid it, as no one should ever encounter my experience. I don't know where to start, but I will outline it below. Ok, here we go: Location I was aggressively HARASSED upon entering by the people lying around outside. (First RED Flag). Food I ordered online and went to pick up the order 10 minutes after it was supposed to be ready. The sandwich was not prepared, not even acknowledged in the system by the employee. I asked, and he said no, I didn't make anything. I had printed out (physically) the order to show and still did not look. I selected to pay at the restaurant which the employee exclaimed if you don't pay online, your food does not get made. I asked why that option is on the website if not a viable option. The employee was dismissive, but to his credit, I only saw him for the entire 35 minute wait. When I did get the food, I ordered an ultimate turkey club toasted it was not toasted, the lettuce was wilted and old, tomato looked gross and slimy. The excessive mayo on it looked like a glob of snot (sorry for being overly descriptive), so much so that the sandwich did not look edible. I noticed this when I got home and immediately discarded it. Parking non existent Time to get food 30+ minutes for a turkey sandwich Oh, did I mention I was cursed out and threatened with violence by one of the transient people in the lobby? I was told I would get punched F@#ed up and was told I would get spit on. Luckily, he could tell from my expression that engaging me would not be in his best interest. Where was the manager, you ask? He told the guy to stop; not leave but stop... Long story short, never visit here. This location should be closed ASAP. Yes, I will send a handwritten letter to corporate as that is most effective and possibly will be copied to the local news affiliate. YES, IT'S JUST THAT BAD... For your own personal and health safety, do not visit this establishment."
