"I came into the store tonight as I have many other nights, I found your 5 chicken sandwich and fries a quick meal and every single time I've walked into that store, nobody greets me, looks at me, acknowledges me, for at least 5-10 minutes EVERY time. Now tonight, I waited the usual 5-10 min without so much as a look, then the guy Alex came to the register, I thought to take my order, but literally looked right passed me to help someone who had trouble in the drive through, that had come inside, all that being said, I was finally helped and I ordered a 5 with fries, as usual and an extra sandwich, which we waited quite a while for, one of the sandwiches was too hot to eat and the other was almost cold and stiff, and here's the real issue, there were 11 fries in there if I'm being honest, I took a pic, my fiance ate two of the fries, so there were 13 to start with, I asked Alex was that really all the fries we were getting and if maybe he just wasn't paying attention and made a mistake, he assured me that it was indeed the right size of a regular fries and showed me with the fry scoop thing, I thought that he would offer more fries, considering my dismay, but no, just tried to convince me that this amount of fries was indeed the correct amount, and didn't offer to remake them or offer anything for them, as they were hard and cold, I felt that there should have been better customer service, instead I left a dissatisfied customer with no intention of returning, because the customer service is ALWAYS lacking and with my issues tonight, being of no concern to your employees, I don't feel like I was taken care of on any level. Therefore, I'm not going to return. We dined in."
