"I used to enjoy the fish and chips here, which were fantastic, but then they decided to reduce the portion size of the fish. I also tried the burger, but they had consistent issues with cooking it properly. Eventually, I decided to give the Reuben sandwich a try and ordered it to-go. While eating it, I discovered a beard hair, which made me feel nauseated. I returned it, and the manager, Ryan, questioned my claim as if I were lying. After about five minutes, he agreed to issue a refund for my entire order, but I later found out that it was only a partial refund, which took another week to process. I ultimately received my full refund only after disputing the charge with my credit card company. These once-promising, overpriced establishments have lost their appeal, and there are definitely better dining options available in the area."