"I usually love the coffee at this place, but my experience today was disappointing. I ordered the March special—a hazelnut latte with Lucky Charms for St. Patrick’s Day. After I placed my order and paid, I only received a hazelnut latte without the Lucky Charms. I understand that sometimes items can be out of stock, but customers should be informed of this before they pay! I don't often go out for coffee, but I was really looking forward to this drink since I enjoyed it last year. If I had known the Lucky Charms were unavailable, I wouldn't have purchased it. I also think I should have only been charged for a regular flavored latte instead of the special. Additionally, no alternative drink options were offered to me."
