"We ordered four Medium Italian Subs and both of us requested all four to NOT be cut and half! Got home and all four had been cut in half by the preparer (we wanted to serve them as 20 mini subs but now we can only serve to 16 mini subs each sub makesfour mini subs, instead of our plan to have five). But the real kicker is that all subs came 'lathered in mayonaise ', which wedid not request!! So we had to scrape the mayo off the bottom bun is so soggy . . . can 't tell if there is Italian dressing onthem, which is how they should be. Sorry, we 're not impressed with the preparation. We usually go to competitors for subs, butgave Firehouse a try because of a coupon we took advantage of. Next time I guess I would like to watch the step by steppreparers process of making the sub at Firehouse, to make sure it is assembled the way we want. Follow up on my review thisevening. . . the Italian Sub tasted pretty good, but the bottom piece of it, again was a mess to hold. We served them to ourget together group, which is why we wanted them uncut . . . the mini subs we were able to serve were all eaten, but noticedother people picking them up off the tray we served them on, hoping they were not too dismayed at how soggy the bottom bun was.Raised my review rating to 3? for taste."
