"I really enjoy the one in Cross Lanes, but since I'm in South Charleston frequently, I decided to order a pizza yesterday. They told me it would take 25 minutes, but when I arrived after 30 minutes, they had just started making my pizza and it was only then going into the oven! The kids there were very loud and playing around, and there were no other customers in the restaurant. They could have at least offered me a drink or something, but the staff wasn't very friendly at all."