"Ice cream is good because of the franchise but the service here is horrible. A few weeks after they opened I placed an order prior to going into the store and when I was able to walk out I realized something was missing. When I asked about it, theperson behind the counter said they didn't know what that meant so they left it out. I gave it another chance and this time whenI arrived home, the order was missing items and other parts were wrong. I called the store and they did apologize for themistake. Today I just spent over 20 minutes while they slowly assisted the customer ahead of us. We waited over 30 minutes toget 3 scopes of ice cream and a milkshake with just one customer ahead of us. The service at this location is terrible. The girlhelping us asks me if we wanted whip cream on top while turning her back to us so with a blender going she is definitely notgoing to hear us. She turns around 10 seconds later and give us a look as if she was waiting the entire time for us to respond.To summarize, good ice cream, extremely slow service and no attention to detail. I doubt I will visit again and would adviceanyone to stay away."