Pubs • Steak • American • Steakhouse
"We are a regular customer at this restaurant and always rate it a 5. But we were very disappointed in our Mother 's Day meal today! Salad bar was exceptional as usual! 2 of us got salmon and it was good. However, our sons both ordered the filets cooked MEDIUM. Both were cooked medium well but closer to well. Our Server asked if there was anything you just can 't eat? Lol! We said we shared our salmon so no one starved! She said she would let the manager know but it was not her fault because she turned our order in for both to be cooked medium and agreed they were not. They were very busy today and obviously manager had not heard from the server about our experience because as we left I mentioned something to the manager and she just said oh I 'm sorry! Not what I would have expected for a $200 meal but especially for a customer who considers themselves regular and even takes large groups to this restaurant. Huge disappointment in how this was handled more so than the overcooked filets."
