Italian Mozzarella Chicken
Wendy's

Wendy's

4105 SW 9th St, 50315, Des Moines, US, United States

Coffee • Healthy • Burgers • Fast Food


"Every Wendy’s I have went I have never had a problem adding extra vanilla to my ice coffee rather it’s mobile order or in person. And have never paid extra. Especially Altoona or 63rd locations. And even if I had to I would. Not customer responsibility if system doesn’t give you an option on app or in store to charge you. I visited this location just serval days ago was able to but because this manager is new in her words and didn’t have a way to charge me for inventory purposes they rather lose a customer and a whole order. I order a combo not just a coffee . I went out of my way to come here before work there’s plenty of other fast food or coffee places. I will not return to this location. I visit Wendy just for ice coffee Because with with extra vanilla it’s sweet enough and doesn’t taste like coffee. I even said I would be willing pay extra outside app but no way to ring up or suggested to cancel order and just ring up order at restaurant but does not take Apple Pay like other Wendy’s. Now I do not enough time to go the other Wendy’s on SE 14th st. It’s sad they should rather lose a regular customer over extra vanilla. I am district manager myself in retail in past in Food beverage industry and I know you don’t want to give out the farm but you find a happy medium. Hope she has a wonderful day because micro manage will eat your day away I’ve been there."

Wendy's

Wendy's

5872 Alabama Hwy, Ringgold, GA 30736, United States

Lunch • Coffee • Burgers • American


"Passing through town 30 minutes before close and I had somewhat low expectations. Just trying to feed the family as we drove back home. Much to my surprise, this was a truly great experience. Keep in mind, this is 9:30pm right before close. There were a LOT of cars in front of us in the drivethru and I was expecting it to take forever. The person taking our order was incredibly pleasant and attentive, repeating back my order each item I added and asking if I needing anything else (I did, multiple times. . The line moved quickly with 5-6 cars processing really quickly. Staff taking payment was very polite and in a great mood. Food was ready right as we got to the window for pickup, which was extra surprising because we had several custom items with condiments. They got our order right and we were out of there in a flash. I forgot to ask for ketchup so I circled back around and the lady at the payment window walked around to get me ketchup so I wouldn’t have to wait as long and seemed genuinely happy to help. Then, the food (burgers, fries, AND nuggets were fresh, hot, and delicious. I eat Wendy’s quite a bit and this still stood out to me as extra tasty. I will say this, when you’ve had a long day and have grumpy, tired, hungry children in the car, I can’t say enough about how this experience helped with the rest of the trip home. Thank you to the staff for taking such great care of us and going above and beyond. Also, my daughter tried the new strawberry frosty and she loved it so much none of the rest of us got to try it. Lol. I’ll try that another time for sure. Thank you Wendy’s!"