"The staff were very friendly, but sadly, my food experience was one of the worst I've had at this chain. My cheesesteak was overwhelmed with pepper, had very little steak, and an unusual chewy texture. The other $9 sandwich was so sparsely filled that it felt like I was served an untoasted bagel. While it had plenty of toppings, they were mostly just salty. Both $9 sandwiches left me disappointed. I’d give this a 4/10 and don’t plan to come back."