"We were 12 people, fully charge for all you can eat. We got seated around 8:20pm. 9:15pm they said last call. Saturday night, they were out of noodles, dumplings, egg, soup........ 12 people all you can eat they said everything we try to order, they said I can only bring 4 orders, they have their own rules understandable. But from customer point of view, Saturday night, we went out to celebrate Birthday dinner. Everything we try to order for each person, we were they can only bring limited ordered. We were all starving. They were poorly under staffed. Words can 't explain how bad was the experience. We left hungry, unsatisfied. I don 't know where to start and where to end, how poor was the management. She called herself Ellie , the manager. We requested egg, she said kitchen is closed, and she can 't force the chef. We ordered soup, she said she can 't force the chef, we ordered noodles, she said she can 't force the chef, we ordered Dumplings which was brought 2 plates each time after 20 mins interval. 12 people, not even enough 1 piece each. She calls herself manager and she says, she can 't force the chef to satisfy customer 's need. And remember we ordered before 9:15 pm before their last call. And after a while they said she can 't make anything because it 's Saturday and they busy. ITS SATURDAY, PEOPLE GO OUT TO EAT. EVERY HOSPITALITY BUSINESS GETS EXTRA READY AND PREPARED, WITH EXTRA STOCK.They added 18% auto gratuity $70, it 's not servers fault at all. But due to the whole dining experience, absolutely don 't feeling like tipping. Am I obligated tip now?Before I forget, all the meats were dry, extremely lightly marinated so the meat was sticking on grill more than other korean places."
