"There are many ways to book a bed... not so many ways to book an extension of home. I can't be the only one... raised in Wheaton, house has long been sold, parent is aging, and there is an increased need for family visits from both coasts. Most recently, that meant calling the hotel same day to say I was jumping on a plane and would arrive, most likely, around 1am. No problem. After negotiating O'Hare, the rental car facility and the unfamiliar roads in the middle of the night I was warmly greeted and VERY effeciently checked in. Thank you to the night staff who probably did not need my slightly manic arrival. I was here on Valentine's Day... . Absolutley enjoyed the holiday dinner from the hotel restaurant, Burger Social, and was so impressed by Cristian who made sure my dinner tasted good... and was also beautifully presented (even if I did order it to go! . Family stuff almost always means changes. I extended my stay two times and found the front desk to be well trained and accomodiating (thank you, Michael and Harrish and the morning staff as well . The weather here is making national news... and yes, I availed myself of the complimentary hot chocolate bar after I scraped off my rental car. And I could not have been more grateful that my room was cleaned every day. THANK YOU. A pre-covid amenity that I have missed and was both suprised and delighted to experience. We have been here before. We will be back. This staff is part of our story."
