"A group of 5. We arrived at about 1:00am and I ordered a water at the same time that we ordered a watermelon hookah and my fiance ordered a gin and tonic. I only got my water 1:50am with the rest of my table (none of them ordered a water and my fiance already ordered a drink and received it like 20mins in, after we received our hookah) Our hookah was taken away about 2:05 (from another waitress). I'd feel more okay with the situation if I didn't see people getting every drink they ordered except my water the whole time I was there if it was hella busy, but it wasn't. Girl (who knows what her name was, we never were introduced) just seemed like I was less of a priority. 15% was the minimum tip (anything less wasn't an option and they didn't offer a receipt). The hookah tasted burnt, and I didn't get the chance to ask for tongs until 1:45, which was way too late. Honestly, this was the worst hookah lounge I've ever been to because the waitress was so disengaged that I couldn't feel comfortable. All I wanted was water dude, it's not that hard. Why should water take over 50mins to receive? I brought my own (unopened) water and wanted to bring it in, but the doorman took it from my backpack and made me leave it outside. The amount of negligence of basic human decency was pathetic. I'm not going to bother going here again. $50 for 1 hookah (which was removed involuntarily) and 1 drink. Jesus dude. Get employees that care about your customers? Idk. So many problems here 50 mins for a water is a huge problem. On top of everything, I really shouldn't have had to wait until everyone upstairs around me had their alcohol to get water. We got our check within 5 mins of my getting my water. Water is legally required to be served when you're serving alcohol. I guess they managed to serve me water though so I guess they managed that."
