"About two weeks ago, I placed an order for delivery. It arrived early, and we were excited. However, I noticed that I didn’t receive my soda. I called the restaurant, and the manager on duty told me, "We've been having that problem today; we're so busy." While it wasn’t a huge issue, I didn’t feel right spending $64 when my order was incomplete. I was assured that I would receive a refund for the soda, which was great. However, a week went by, and I had heard nothing. When I called to check on the refund, I was told that the manager would call me to process it. Two weeks later, and still nothing. I considered calling to complain again, but honestly, what’s the point? It seems like customer satisfaction isn’t a priority for you, and I have no desire to order again, which is unfortunate because the food was delicious! All I wanted was my $3."
