"My wife and I have been fans of Coast for years now, but something has changed. Normally the food and service are outstanding but this year both have gone downhill. On arrival we were seated in the upstairs balcony area which has outstanding views. When I sat down on the cushioned set my pants were immediately soaked with water. When I reported the problem I was told it had rained earlier and they didn't know what to do. Didn't know what to do? Like swap out the cushions or warn a guest before letting them sit on a rain soaked seat? The staff seemed baffled on how to get a dry chair even though they were available. We noticed this happen to several other tables as well. We ordered the large seafood tower but the seafood was obviously old, frozen, and had been soaked to thaw. the result was soggy crab legs you couldn't crack and meat you could not get out of the shells. The shrimp and crab had no flavor (which make up 85% of the tower). My wife said the oysters were ok, but not great. For the most part we left hungry. Based on other experiences I won't say this will be my last time at Coast ... but if this was my only impression of the place there is no way I would return. You guy have a perfect setup with the views. I hope it turns around in the food and service department."
