"When I called back, I politely explained how unkind that was, but she continued to be disrespectful and refused to listen. She kept saying that if I didn’t like the food, I should contact someone else. I never said I didn’t like it; I simply wanted the food I ordered and paid for. I will never order from here again. How do they expect to stay in business when they treat loyal customers this way? At the end of the day, it’s just food, but it’s important to treat people with respect.
This woman wasn't even willing to send me a new meal; she brushed it off, claiming it had just "slipped" in. But it wasn’t just one big piece—it was mixed throughout the dish. I haven’t eaten chicken in over a decade, and now I might need to go to the hospital because of this. I wouldn’t recommend trying food from this establishment. How can you support a place that shows such unkindness and disrespect to its customers?
I’ll be praying for that woman, hoping she finds peace because her handling of our situation was disgraceful. I honestly wish I had recorded our conversation; she was so unpleasant that it would save someone else from the hassle.
As for the response to my review from the “owner,” don’t try to pretend everything is fine now. Your attitude toward me was anything but nice, and you didn’t mention the delivery driver or how busy he was. You were simply rude. I paid for delivery and expected my order to be correct. I shouldn’t have to drive to fix a mistake on their part. There was not just one piece of chicken; there were several small pieces hidden in the rice. That large piece was easy to capture, but the other bits blended in.
May God bless you. I’m done with this situation, but please don’t add lying to your other issues."
