"BEWARE of bad service and extremely long wait times. I used to love Chill Out Cafe, however recently, the service has been absolutely abysmal. I sat down for lunch at approximately 1:20 PM today (Thursday), and it took them about 30 minutes just to bring our waters/drinks. At 2:40 PM (over an hour later) our food was STILL not ready. Important note: they were not very busy. There were probably only 2-3 other tables occupied at the same time. This was a very frustrating experience, and it just felt like they forgot we were there. We ended up having to take our food to go. The waitress did not warn us of the extremely long wait time, check in with us, or apologize. This has happened on other occasions when I have ordered takeout from them (1.5 to 2+ hour wait times, even when they initially say it will take 30-40 minutes).The food is good, but it's not worth it to wait this long! I have eaten at Chill Out Cafe for years, but I will not be back until they drastically improve their service."
