"We love, love staying at the Hotel Icona, but this restaurant misses the mark. We ate there on our first day and the food was mediocre, expensive and the service was subpar. We sat for over 10 minutes with no acknowledgement. Once our food arrived ourserver never came back until we asked for the check. I ordered the fresh shrimp and crab appetizer, the shrimp was okay, but thecrab was mushy. They delivered our food without napkins and silverware, which took another 5 minutes to acquire. Another serverwas cleaning up tables and had several napkin/silverware in her arms and walked by us! We left most our food uneaten and ourserver never asked if we were happy. It's unfortunate because the vibe and location is fantastic and we would have eaten thereseveral more times during our stay. They need to have simple really good menu items and do them well."
