"Yikes! Paper thin walls... To the point where we could hear normal volume conversations in adjacent rooms. Also, we were facing the street and heard music from a restaurant/bar until 11:00pm. An interior room would have been better. We called about switching rooms but were told there wasn't one in the interior available.There were bed bug traps on the mattress protector zippers. Maybe it's comforting that they're keeping an eye out? I found it to be disgusting and tacky to come across them. I usually do a quick check when I get into hotel rooms and was shocked to see them. Our mattress protectors had major black sharpe markings. There was actual writing in sharpe (room numbers and smiley faces? , so I didn't think it was bedbug frass.Our room smelled clean, and was decently clean, but there were a few spots overlooked and dirty. ... Example: above the door in the bathroom was covered in hair.Everyone in our group whacked their leg or toe on the beds/furniture at least once. One managed to ding up their shin really good. The rooms are extremely cramped and the bed frames are low to the ground and bulky. Watch out, they'll get ya! No desk or work space in any of the rooms we occupied, but I honestly don't know where they'd go!The lobby was very classy, but the bar/restaurant/etc. weren't open. We were told they've been closed since Covid.The valet drivers were extremely kind. Plan on waiting around 20 minutes to have your car brought up though... One way streets and traffic are the culprit.Staff was very helpful on restaurant recommendations. Tad's was a hit for dinner.This part of SF has been overtaken by homeless. It's rough. Our group stayed here after a Giants day game and walked to the hotel... It was 1.5 miles. Easy walk, but I wouldn't want to do it after dark or without a group of people during the day. We weren't threatened, but were awkwardly approached several times on the walk and very close to the hotel.We'll look elsewhere next time. Lots of red flags in the reviews that we should have heeded.Rooms: Dated and extremely cramped. Smelled clean. Bed bug traps on mattresses.Nearby activities: 1.5 miles from Oracle Stadium. Located in Union Square...Safety: No hotel security. Hotel key needed for going up in the elevator. Locked valet parking. Lots of homeless wandering this street.Walkability: Very walkable."
