"When we received the order, the bag was tied so tightly that I struggled to open it without tearing it, so I had to wait until we got back to our hotel room to check the food. Upon inspecting the burrito, I noticed it was quite small—only about an inch and a half wide—for $11.95, and the rice had little burnt specks in it. The burrito was barely larger than an enchilada.
Next, I looked at my taco salad and was disappointed to see that it was mostly just lettuce. The pieces included some unappetizing white cores, and what little green lettuce was there was already turning mushy and glossy. The diced tomatoes were small and mushy, and there was also purple cabbage mixed in. When I was told that the meat, lettuce, tomatoes, and cheese sat on top of beans, I didn’t realize my taco salad bowl was literally stuck to the plate with just a small amount of beans. Since I can’t eat taco shells due to my diabetes, I dumped it out and found an inch-long black hair on the lettuce.
I promptly called the restaurant to request a refund and returned to the establishment. There, I encountered the owner and what I assumed was his wife, who were very rude. They insisted that there was nothing wrong with the food and even told me I could call the police if I disagreed. I was astonished and questioned how they could dismiss my concerns so easily. The owner claimed that if the food was bad, their business wouldn't have lasted 29 years. I told him I didn’t understand how that could be the case and explained that I had tasted the rice, beans, and salad, all of which were old and unpleasant. His wife claimed the salad was made fresh that day, but it looked like a $2 bag from Walmart.
To top it all off, now I have to wait a week for my money to be refunded to my card. My blood sugar is still low, and in this small town, I’m struggling to find somewhere suitable to eat."
