"This restaurant was really good when it first opened, but now it seems to have declined. The delivery has become unreliable—sometimes they remember to send my order, and other times they don't. When that happens, the owner gets quite upset, which isn't helpful. If customers choose to dine here, they are taking a risk, and if they are dissatisfied with the food, service, or delivery mistakes, they just have to deal with it. There seems to be a lack of concern for customer satisfaction!"
