"I recently visited an Ecuadorian restaurant where Sonia provided me with prompt and professional service. I decided to order the chicken broth, but was disappointed when I discovered that it was served cold, as if it had just been taken out of the refrigerator. I asked Sonia to heat it up for me, which she did with kindness. As I was leaving, I noticed that the restaurant had a "GRADE PENDING" rating, which surprised me because a good restaurant typically has an "A" rating. This experience taught me the importance of checking a restaurant's rating before dining there."
