Crispy and golden-fried mozzarella cheese sticks, served hot and melty for a perfect appetizer.
Burgers • American • Fast Food
Cheese • American • Fast Food • North American
"Order was incorrect. Had to drive across town again to correct. Was offered another set of curly fries a compensation. Refused and asked for my money back for the sandwich I did not receive. First time I have ever been to a restaurant who did not accept responsibility for their actions. Check your order before you leave or better still don't go."
Chicken • American • Sandwiches • North American
"My husband and I were the only ones in the lobby, and we noticed that the floors were dirty. In the kitchen, there was trash and fries scattered everywhere. Even though there were people chatting and moving around, no one attended to the mess, and there was no one else in the drive-thru or lobby. It was disappointing to see such a lack of cleanliness, and we won't be returning. It was quite unpleasant."
Chicken • American • Fast Food • Breakfast
"The drive through was packed with the after church crowd. I ran in to get a to go order. My first thought, this was a mistake but the manager (Cole) was on it. The older guy in front of me got his order very quickly and he stopped Cole and told him theywere doing a great job. Cole was continuing to encourage the cook staff as he bagged orders in the drive through and inside. Iwas impressed to see a young man working that hard at his job. We need more people like him. My order was the best turkey baconranch wrap ever! Thank you!"
Lunch • Burgers • American • North American
"Arby's is an excellent place to stop by; their curly fries and three pepper sauces are always a hit, along with the iconic Arby’s sauce. The chicken sandwiches are flavorful, and the strawberry lemonade is both delicious and refreshing. For a fast-food experience with great service, this spot is top-notch. I definitely recommend trying it if you haven't yet!"
Lunch • Steak • American • Sandwiches
"Manager Paul consistently exceeds expectations for his customers! Every visit, he greets me with kindness and courtesy. His outstanding customer service skills demonstrate his effective leadership over the team. The restaurant remains impeccably clean, and the food is excellent! I will certainly return for the top-notch service and tasty meals!"
Cheese • American • Sandwiches • North American
"Every so often Arby's comes out with a banger on the new items. However I still keep coming back for that classic Beef n' Cheddar. This location has always done fairly well on customer service, speed, and accuracy of orders. Never done a dine-inhere so I can only speak to the drive thru. But the speed and accuracy combined is great. Usually you only get one or the other.Having both is a bit of a unicorn."
Meat • Steak • American • Fast Food
"I hadn't been to this restaurant chain in years, but I decided to take my son along since we had some gift cards to use. I was pleasantly surprised by the expanded menu, which now offers some really interesting choices. At first, the cashier had some trouble processing the gift card, but a manager quickly stepped in to assist us and graciously invited us to find a seat. She later brought me the receipt and the gift card, pointing out the remaining balance. The food was fresh, beautifully presented, served hot, and tasted fantastic. I'm looking forward to making this place a regular stop in the future. The restaurant was clean, the decor was appealing, and the parking lot was well-maintained."
American • Desserts • French Fries • North American
"I had a frustrating experience at the drive-thru. I waited for 30 minutes just to place my order, and during that time, my car barely moved. The line extended all the way to the Best Buy stop sign, which made the wait feel even longer. It would be great if the staff could work more efficiently to improve the drive-thru experience."
Fish • Salads • Chicken • Fast Food
"Actually went BACK to this store after taking food home from drive thru, both sandwiches poorly lacking meat. They denied the sad looking turkey sandwich which looked like it was made by a 1st grader for a 1st grader. Asked them to weigh the meat and it was 1/3 what it was supposed to be. And they weren’t even apologetic. This site serves consistently poor food, and it used to be good. Poor management."
Lunch • American • Sandwiches • North American
"They where kinda busy when I went after work but was not very happy and very upset when I left. My husband asked for crispy crickle cut from and the lady acted like we where bugging her and told us she couldn't do it and sorry. He was upset at her andpaid for the food stood there a few mins and told me to get the food, I stood there for 15 mins then realized that the peoplebehind me where getting there orders so I waited. The guy on the line was calling out orders so I could hear everyone and he hadsat two bags on the other side of the counter but never called a name so I wasn't sure. So I stood there waiting. Finally I wentup and looked in the bags after about 10mins and noticed they where mine. The lady that ran us up said sorry for the wait and Iasked for Arby's sauce and horse sauce and said if the guy had called the name there wouldn't have been a wait. She was nice andI told her to have a good day. Tip for anyone going in. Don't ask for anything because not the cashier but the people making andpulling food where very rude and acted like it was a problem. As for the cashier she was very nice."
Casual • American • Fast Food • North American
"Very bad experience ordering from here. I had a simple coupon with me and mentioned it before ordering my food. The female employee obviously did not understand what the coupon stood for (which was to order 2 chicken sandwiches for $5 max 5 chicken sandwiches per order, per visit). First, she said the coupon is only valid if I order 6 sandwiches (what Then, she corrected herself by saying the coupon is valid only if I buy 2 sets of 5 chicken sandwiches, which is 10 total (trust me, I’m confused too if you got this far). For the sake of argument, I just ordered 6 chicken sandwiches so I could move on after what felt like forever. Once I’m at the window, the female worker (receipt said her name was Fancy), was not polite whatsoever. I handed her my coupon and explained to her what the conditions were of the coupon (she didn’t even bother to look) and she said “$25” in a rude tone and basically rushed me to pay without even hearing what I had to say.I worked in customer service for quite a few years, and not once did I not try to understand and take into account the customer’s point of view. Overall, “Fancy” needs some retraining on her customer service skills maybe reconsider working in the fast-food industry.P.S., she wasn’t wearing her name tag at the window, which just shows that she’s probably been complained about before by other customers in the past."
Salads • Chicken • Fast Food • Sandwiches
"It was fine though. Beef and cheddar was a little bit weak on the beef. Service was fine. I guess. The guy kind of gave me some hard time about which drink was done which drink was regular but he's going to swap him out once we figure it out which was which or if we weren't satisfied with that to seem"
Fast Food, New American, Delis
Lunch • American • Fast Food • Breakfast
"I stopped by for lunch and was pleased with my experience. The restaurant and bathrooms were clean, which is always a plus. The prices were typical for a fast food chain. The service was friendly and swift; my order was ready even before I finished putting my wallet away. The food was tasty, and I’ll definitely make it a point to visit this Arby’s during my monthly trips in the area."
French • American • Fast Food • North American
"Drive through ordered. A jamocha shake and a Dr Dr pepper will got to the window and they said they couldnt do the shake ok. No biggie but I had to pull up for my order she gave me my card back. I was still thinking dang missed my shake. Finally got my order. Left they never gave me my dt Dr pepper. Called them of course put you name down I don't go eat out often so I will lose my already paid for drink. SM want nice either. They sure don't go out of yThere way to make you happy when they screw upBut love the food."
Meat • Cheese • Chicken • American
"They got my order wrong. I wanted sweet potato fries and they gave me the regular fries. Instead of correcting their mistake they said I had to pay for an order of sweet potato fries if I wanted them. So, I bought the combo to help save money and then had to spend $3.01 for what I wanted due to their mistakes. Not to the mention the fact that I spent over $17 initially. The manager has a bad disposition and came walking over to the window like she was the bouncer. She never apologized or even acknowledged me as a customer. By the time I waited for the fries my sandwich was cold. Guess I have to visit this Arby's for lunch and stay away during dinner."
"The manager at the Bedford store is great! She is always friendly, professional and on the rare occasion there is a mistake, she makes it right with a smile. Arby's has changed since I visited last. The menu has a couple of changes, fish sticks, notbad. The children enjoyed them. But the big change is the feeling or attitude in the store. The floor was filthy. The areaaround the fry station appeared as if food items were kicked under the station all day instead of picked up, curley fries andother food stuffs all over the floor. Paper products strewn about. One would think it would pose a safety Hazzard, ???? Theymust have been training all new staff because everyone seemed lost. It took 40 minutes to get a couple of sandwiches. Thesandwiches weren't up to the Arby's standard that we are use to. Usually plenty of meat, and well made, not thrown together. They ran out of whipped cream, milk shakes without cream. The staff was trying. They just seemed lost. They were enjoyingthemselves though, off color comments and nonsense. I would suggest you check your purchases yourself. My order was incorrect aswas another customers order. Something is definitely different at Arby's."
Coffee • American • Fast Food • Breakfast
"NYS has placed a mandate that everyone has to wear a mask. Before you enter there a sign posted on the door stating so. My question is why do your employees wear there mask under their nose? We were there late week and two employees were wearing their mask under their nose. Secondly, this Arby's is located in a pilot gas station. The have many interstate truckers and visitors coming in and out everyday. Many come in not wearing a mask despite a sign posted on the door requiring that you need too. Not questions them or ask them to put one on. This is how the virus is spreading. Lack of enforcement of the rules. It making me think twice before returning to the establishment I love. Employees breathing and handling my food. Employees touching all these interstate customer cash and credit cards. There should be one person handling the register at all times and not handling our drinking cup and food afterwards. Yuck! All these germs being contaminating our food."