"Unfortunately, my experience at this restaurant has been inconsistent, primarily negative. I ordered the jerk lasagna (which miraculously was available this time). When I arrived, it was ready for pickup, so I took it home. However, when I opened the container, I found that the food was charred beyond recognition and completely lacking in sauce—it was dry and burnt. I called to inform them of the issue, and they offered to replace it, but I wasn't willing to make the 20-minute drive again. I've had a few previous bad experiences with them, but I wanted to give them another chance. Sadly, that won’t be happening anymore. Sorry, Imperial—this is the end of the road for us. What a disappointment."
