"The restaurant was tidy, and the staff was welcoming. The manager even stopped by to check on us and quickly brought extra dressing for my wife’s salad. Unfortunately, these were the only positive aspects of our visit.
We encountered a long wait of at least 15-20 minutes just to reach the register, as there was only one cashier managing both the register and drinks. By the time the couple behind us got to the counter, a second cashier finally arrived to help, but by then it felt too late. After placing our order, we waited an additional 15 minutes, and it seemed like other customers were facing similar delays.
I ordered the half Reuben and chicken tortilla soup, but instead of the Reuben, I received a sandwich with cheese. Although the bread was somewhat stale and the sandwich wasn’t very warm, it was tolerable, and I didn’t want to complain and risk waiting even longer for a replacement.
This location clearly falls short of the usual McAlister's standards, and unfortunately, I cannot recommend it."
