"am a first time customer. If first impressions are last impressions, then the experience would be very unpleasant. I'm so disappointed because I've heard only great things about the establishment. I placed an online order(order #04BA9801), and it was a salad with chicken and shrimp(8), at 8:20. The estimated pickup time to be8:35. My mom picks it up, but notice it is made wrong, so she sends it back to be remade. She waited an additional 35-40 minutes, while employees walked past her. She calls me, and say I'm still at this place because they made it wrong, and that was 30 mins ago and still no one has helped. hear the lady at the bar ask my mom what she was waiting on, and she tells her. She goes to back, comes right out with it. One. it is 4 shrimp on that salad; it's suppose to be 8. It is on the receipt. Two, the shrimp and chicken was cold, that was fresh at first. There was nnot any steam on the inside. Then I called the store several times, last night. I didn't get one answer, so even if I could have, I wouldn't have driven way back over there, for god knows how long of a wait it would have been. Since then, I have tried to other forms of contact, which seems to have failed also. To say the least, the service, on the to go order, was horrible."
