"We gave this restaurant 45 years of our business. Over the years we occasionally wrote or emailed them including our telephone number and some comments or suggestions. Never once did they respond. After their fire last year they said that they would keep their customers updated on their remodeling progress. We have stopped occasionally to check what is happening at the restaurant. It is still an empty shell after about 8 months. And their communication, like always, CRICKETS! Why would I expect different? Thats how much they care about their faithful customers. They are giving us what they believe that they owe us. NOTHING! What is so sad, is that if they are having a problem with the remodeling, there are those of us that would have actually volunteered to help them in different ways. If only they would have communicated with us. Would it really be that hard for them to post an update on a piece of paper in the window? Or to post an update on the Internet somewhere? Maybe 5 minutes of their time each month. But even after their failure to communicate with their customers, we still wish them the best!"
