"Usually have a good experience but this time, two women walked in for a pickup order and apparently they ran out of alfredo and instead gave them my chicken parm when I had ordered 30 minutes in advance and had to stay until after they closed for them to make a new one. I feel that I should have gotten my pasta when they made it the first time but maybe I’m wrong. Was sitting on the counter after being finished yet never given to me. Order was supposed to be ready at 9:50, arrived at that time, stayed until almost 10:20. They had gotten apologies yet I had never received one. Will not be spending my money here again, seems like other customers are more important than others. They did offer a free soda or brownie yet at that point I had just wanted a refund."
