"Went on the weekend with my wife, my four children, and I. Took 25 minutes to get someone to even come to the table and get our orders hadn't even gotten drinks yet! , and that's only because I walked up to the counter and asked for help. Food was delicious, but took almost an hour. I asked for a manager and she told me there wasn't one ?? . I guess the manager thought taking the weekends off- arguably one of their busiest times- would be a fine idea. This is what happens when you have a handful of high school kids managing the place on the weekends. : My wife worked here as her first job, and Jewel previous owners would have never found this to be acceptable service. She ran a tight ship and it showed with terrific food and outstanding service. The waitress was apologetic and clearly overwhelmed. Again, this was just a high school kid. These sorts of issues start from the top down- the manager should have been there paying attention to this stuff. I told her the service is definitely going downhill and she did apologize. Since there was no management oversight, I still left her a decent tip. Get a manager in there to clean house. Food is delicious as always, so we'll be back. On nostalgia and still delicious food... three stars. We'll be back, and hope to see some improvements."
