"I used to really enjoy this restaurant and have visited many times, especially appreciating their gluten-free options. However, I had a terrible experience last night when I tried to place a takeout order. I was told that the dishes I had ordered just a couple of weeks ago are no longer gluten-free, so I decided to try something I don't normally choose. Unfortunately, Liz, the person I spoke to, was extremely rude and unhelpful, and she even hung up on me. I don't understand why they would change previously delicious dishes to include gluten. I guess I will have to look for a new place to eat."
