"I placed my order, but while the dish was tasty, it wasn't prepared the same way as the last time I ordered it. I'm not sure if there's a new chef, but I suspect the misunderstanding stems from her. In previous calls, she misinterpreted my order several times and had to hand the phone over to someone else. I’m quite frustrated, and now I find they don’t even pick up the phone when I call. It feels very unprofessional.
As an update, her name is Pamela. After calling for 15 minutes with no response, she finally answered just one minute before closing time and pretended not to hear or understand me, claiming to be the manager. I find that very hard to believe."
