Pork Bacon
Mount Airy Breakfast Boutique

Mount Airy Breakfast Boutique

6833 Germantown Ave, 19119, Philadelphia, US, United States

Fish • Coffee • Catering • Breakfast


"However, my stance changed when this restaurant was chosen for a catch-up session with one of my friends. I’m pleased to say that the customer service was quite good. When I first walked in, there was no one there to greet me, but within a minute, a young lady emerged from the kitchen, welcomed me, and asked if I needed a table for one since I was alone. I requested a table for two, and she quickly brought over some menus and flatware, then escorted me to my table, informing me of our waitress's name as I settled in. My friend arrived just a couple of minutes later, and we began reviewing the menu. We ordered water and juice and were ready with our choices when our server came to take our order. Unfortunately, that was the last time we saw her until we received our check. Our food and drinks were delivered by another staff member. The drinks arrived promptly, but we had to wait a bit for our food (we both ordered the Boutique Sampler, which included red velvet pancakes, cinnamon swirl pancakes, stuffed French toast, and a side of bacon). I would have preferred my food to be served hot instead of lukewarm, but I still rate them 4 stars for their friendly greeting, the speed of getting a table and placing our order, the generous portions of water and juice, and the generous serving sizes of our meals. I truly enjoyed the stuffed French toast. The red velvet pancakes and cinnamon swirl pancakes were okay, but not something I would order again. The prices are reasonable as well. Tip: Residential street parking is FREE on weekends! (This review is also posted on Yelp.)"

Cleveland Breakfast Club

Cleveland Breakfast Club

13228 Shaker Square Blvd, Cleveland I-44120-2315, United States

Lunch • Brunch • American • Breakfast


"I have been to this establishment on several occasions and have had no complaints. Even when the service was a bit too slow for my liking, there were no complaints. Today was different however. I ordered online and purchased shrimp and grits, a flatbread pizza, and a pancake. When I arrived to pick up my food, I noticed the bag was quite small and figured they just managed to get everything in one bag. I went back to my car to make sure everything was in there, and noticed my flatbread was missing. Thinking the server just missed a bag, I went back in and told another server that my order was missing the flatbread. I was told that they did not have any flatbreads available, and this was co-signed by another server next to him. No one called me to let me know, even though my number was left on the online order. Not even when I walked in did someone inform me. It took me a second trip to learn about an item that was not even available. I was told by the same server that my food was comped (which I will not know for certain for a few days due to my bank), and if I wanted something in place. To my understanding this would have been a complimentary meal given the inconvenience of all this in the first place, but the server told me my total would be $14 and some change. When I mentioned/asked if this could be comped given the circumstances , I was told no since my food was already comped. I did not have my card, so was forced to go to the car a second time and grab my mother’s card. When I entered the now third time, the server was back to managing the service window. I waited about 5-7 minutes for someone to come back to the front before I gave up and left. The food has always been good, but I will always uphold communication and customer service in a business as a top priority. This was unfortunately the straw that has broken the camel’s back, and I will not be back."