"If you request an orange juice without ice, this is what you'll receive. This is certainly a first for me after over fifty years on this planet. When I asked about it, the employee explained, "That's how we do it to compensate for the ice." Meanwhile, she was also answering phone calls on her headset, casually mentioning, "or maybe the drive-thru?” while taking my order. The BLT I ordered came out cold, including the toasted bread. I won’t be coming back. What a disappointing first impression."