"The wings at this restaurant were disappointing. They were overcooked and had the wrong flavor that I requested. The first order of wings was cold and not roasted as I had asked for. When the second order arrived an hour later, it was also cold. The manager, Mr. David, was friendly but did not understand the concept of true customer service. He thought attempting to correct the order three times was adequate, but I disagreed. I felt like I was being punished for wanting hot food. The whole experience lasted three hours and ruined my Super Bowl experience. Despite this, I paid the bill in full with a tip for the server, Mr. Darius, who was not at fault for the issues. The manager seemed more interested in flirting with other customers than ensuring my satisfaction. I left the restaurant hungry and missed most of the game. I will not be returning to this restaurant for any special occasions in the future. The manager's attitude was disappointing, and he failed to understand my concerns about the quality of the wings. I will be looking for a new spot to enjoy wings in the future, as this restaurant did not meet my expectations."
