"I came across a review somewhere, mentioning a rude waiter, but I decided to ignore it because most of the other reviews were positive. However, we ended up encountering the rude waiter/owner/manager ourselves, and that alone would prevent me from returning. On top of that, it was a very cold day, and the restaurant was chilly inside as well. We had to eat while still in our heavy jackets and never felt comfortable enough to take them off. When we asked for tea to warm up, we were told it would cost $5 for a tea bag and hot water. I ordered the Classic Pho, which I found to be just okay. It's a shame, as it’s such a charming little spot tucked away in Issaquah."