Pizza • Salads • Cheese • Chicken Wings
"Visited because vegan options were advertised. Unfortunately the associate preparing our food doesn’t understand veganism and cross contamination so we decided not to go forward with our complete order. No big deal and no complaints from my end because not everyone understands. Instead I opted to purchase a normal cheese pizza for my son and waited. Sadly, the demeanor and dismissive nature upon receiving my sons order was extremely passive aggressive and mocking. The associate tossed my sons order on the table and stated “have a good night” in a tone laced with sarcasm. I continued out the door again with no complaints or rebuttal. Once in my car I contemplated complaining to the store manager so I returned to find that the store manager was in fact present and witness all along. I asked for the corporate number and was told it wasn’t one available. I asked if the location was a franchise. The manager denied that as well. I then asked for the managers superior and other locations and was told “Rob” owns this location as well as Katy’s location and that was it. That couldn’t be further from the truth as this company has a very grand footprint. My suggestion would be to try another location that is more knowledgeable, respectful and accommodating. I cannot comment on the quality of the food but the service was disappointing and belittling."
Pizzeria
