"The worst spot in existence. Literally they've been mediocre but this experience takes the **** cake. They are now at my bottom tier, trash. Will never come back nor recommend this location.I came in there SOLELY for their promo, which didn't work online so I went in store for help. No body could help me, they even showed me step by step how to and they watched as the promo wasn't applied, even though at the start it indicated it was attached. They are the least knowledgeable about anything subway related. They couldn't even honor the promo. I was standing in there from 6:10pm until 6:40pm cst.With no help, with no way of getting my lunch, a hungry stomach, and all I wanted was a single sandwich. That, I didn't even get because this experience was worse than anything. It ruined my day and I hope anyone reading this BE CAUTIOUS. They won't help you in the least, and seem to favor certain people. Guess I'm not special a customer enough."