"What could have easily could have been a 5 star experience, sadly became an embarrassing situation. Per phone call prior to arrival, each table had a 90 minute time limit with reservations taking priority, which is completely understandable. However, our party called ahead and was told that there were plenty of open tables and that a reservation was not needed, as they had plenty of unreserved open tables. We as a party of 4, arrived and were seated at 5:30pm, at a 6 top table. Our appetizers, drinks, and dinners were absolutely phenomenal. And our waitress was wonderful. The problem began when right after one of the dessert plates was delivered, some male staff member came over to our table, and very loudly, informed us that there was a reservation for the table we were sitting at, and that we needed to get up and move our plates to the seating in the lobby. Now, we had only been seated for 60 minutes, and still had the rest of the dessert plates coming. Several table around us were empty, and had been empty since before we arrived. It was honestly embarrassing to have to get up and move mid way thru the meal. Other patrons made comments about us having to move, and how unprofessional it was. If that particular 6top table had a reservation in and hour, why seat it when each party is allowed 90 minutes? Why sit a party of 4 at a 6 top when there are multiple 4 tops open and unreserved? I?ve never been asked to leave a table and go sit in the lobby with my half eaten plate in my hand. The situation could have been handled in so many other ways so we wouldn?t have been made to feel like we were trespassing. Even our waitress apologized and said that she?s never had this happen before."
