"We have eaten here more than a handful of times due to the fact that our kids love buffets, but due to our last visit this will surely be the last time. Food is poorly stocked, you will never see a whole new tray come out. Only maybe half of a tray poured into the same dirty tray that has been sitting out. Sushi area is never full and you should question how long it’s been sitting there. The dining area, floor, and bathroom have never been maintained to any exceptional standard every time we’ve been here. Service is inconsistent. I have found the women to be the most helpful of them all, but the men are another story. We didn’t get drinks until about a half hour in, one of our kids asked for a lemonade which he proceeded to tell her they didn’t have (even though she’s gotten lemonade before) and magically appeared with a lemonade a half hour later. Dishes were not picked up frequently enough from the table despite not being a full house. Then he failed to ask the kids their ages and charged them both as adults (they’re 9 and 11 and have always been charged as such). While ringing us out he had the audacity to ask where the tip was and if I left it on the table. You provided a terrible service, an unexceptional dining experience, and overcharged our kids. You made your money, you are not entitled to the tip you haven’t earned if you cannot even get to the basics. I hope the extra few dollars you made off of us was worth it because our business is now spent elsewhere. The only plus side of this place was the price, but it is not enough to outweigh all of the other cons."
